The operational reality of the continuous casting department in a steel mill requires much more than a simple supply of casting powders: it is not a simple commodity as the casting conditions and the optimal chemical and physical characteristics of the powders are analyzed time by time so that products really based on the specific needs of the customers are realized. In order to guarantee the required level of service, intensive cooperation between Prosimet’s staff and its customers is necessary. To do this Prosimet employs a close-knit team of technicians and researchers, experts in the fields of chemistry, steel metallurgy and continuous steel casting.