Every day we work to ensure the satisfaction of our customers.
To achieve this goal Prosimet has formed a team full of experience in the field, competent and very attentive towards customers’ needs.
Those who turn to Prosimet know they will find: availability, flexibility, reliability and tailor-made solutions.
The sales office is the company’s first contact with the customer and is available to guarantee detailed and complete answers, formulate offers and respond to any requests in a very short time.
Our team of highly specialized technicians and experts in the field, through scheduled visits to companies, is able to provide specific advice on site and the right customized solutions to the problems submitted.
Our R&D experts, thanks to their specific scientific academic background and decades of application experience, offer customized development of the highest quality products that meet the needs of our customers.
Our laboratory technicians guarantee the quality level of our products throughout the entire production process. In addition, they provide operational support for the characterization of customized solutions developed to the customer.
Our customer service personnel have customer satisfaction as their first objective. In particular they take care of the relationship with the customer from the receipt the order to the state of progress up to the shipment of the goods.